Keep the trucks moving. Let Hearthlark run the office.
The AI operations manager for busy HVAC companies. It handles the follow-up, scheduling, and record-keeping between the call and the crew—without asking you to learn AI.
Built for small HVAC teams that have more work than office hours.
Today’s office queue
3 handoffs
Web lead · 8:43 PM
Furnace not producing heat. System details requested.
Qualifying
Maintenance request · 9:12 AM
Available appointment windows sent from your calendar.
Booking in motion
Owner alert · estimate question
A human call is needed. Full conversation is ready.
Needs your judgment
The office tasks that quietly eat the day.
Hearthlark packages HVAC-specific workflows into one managed service, so your team can spend more time on installs, repairs, and customers—not chasing loose ends.
01
Answer the after-hours lead
Respond to routine inquiries, ask the useful questions, and keep a good lead warm until morning.
02
Turn “I’ll think about it” into a next step
Follow up with leads, send reminders, request reviews, and re-engage past customers at the right moment.
03
Make the owner the exception—not the system
Surface urgent issues and human decisions with a clean summary instead of another noisy inbox.
Not another dashboard
A daily operating rhythm that knows when to step back.
Connect the tools you already use—email, calendar, CRM, accounting software, and web forms. Hearthlark works the routine path and leaves the judgment calls with you.
01
Catch the lead
A web form, email, or missed call becomes a prompt reply while the job site is still in motion.
02
Move it forward
Hearthlark gathers the useful details, follows up, offers available times, and keeps your records current.
03
Call the owner in
When judgment matters, the routine stops and you get a clear alert with the context you need.
Generic AI does not know what a no-show costs.
Hearthlark is tuned to the operational details that make a service business a service business. The workflows get more useful because the context is already there.
The context it keeps in view
The result is less admin overhead, faster replies, and more revenue captured without putting another system on your plate.
A better kind of office manager
Spend your attention where only you can.
Tell us where the office work is piling up. We’ll show you what a Hearthlark workflow could take off your plate.